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Billing and Payment

What happens if I need to update a location mid-billing-cycle?

How additions and removals of shop locations are handled mid-billing-cycle.

Updated May 25, 2026

If you need to add an additional location, please reach out to support@reclaimr.ai.

If you add a location mid-cycle, the added location is billed on a prorated basis. Depending on your plan, that charge may appear on your next invoice or be billed right away — check your billing history for the exact date and amount.

If you remove, pause, or close a location mid-cycle, the change will take place for the next billing cycle. No proration or refund will be provided, and access for that location may continue through the end of the then-current paid billing period.