Tony's Knowledge Library
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How do I login to Reclaimr?
How to sign in at app.reclaimr.ai with your Hero Group account.
Updated May 25, 2026
What is Hero Connect?
Learn about the Hero Connect app, when to download it, and how it fits with Reclaimr.
Updated Jun 4, 2026
How do I install Hero Connect on Windows?
Step-by-step guide to downloading and installing the Hero Connect shop computer app on Windows.
Updated Jul 7, 2026
What if I forget my password?
How to get back into Reclaimr with a sign-in link or password reset.
Updated May 27, 2026
What is a Customer Explainer?
A plain-English summary of the repair for your customer, with personalized renderings and infographics.
Updated May 25, 2026